Make a Booking
To make a swimming lesson booking, please click the button below, or alternatively text 07590 190 031 to book your lesson by phone or email info@swimcitygb.co.uk to book your lesson by email.
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Payment Methods
Initial Payment by Card
Once you have booked up to lessons, your initial payment will be taken by card over the phone or through our online system. The initial payment is for 2 months up front followed by monthly payments.
Direct Debit
On the first of every month your payment will be taken. Please look at our payment page for monthly prices. If you ever want to change lesson type or leave, all you have to do is give us one months notice to change or cancel your direct debit.
Payment Policy
Booking – When booking with Swim City, customers have to make payment prior to the lesson , to secure their space. Payment has to be made at the time of booking.
7 days before the end of each month each swimmer will receive a payment reminder. On the first of every month payment will be taken by direct debit. If payment is late or bounces there will be a £5 late fee enforced. If you ever want to change lesson type or leave, all you have to do is give us one months notice to change or cancel your direct debit.
Refund / Catch up lesson policy
If after booking and paying you wish to cancel lessons you have up to 48 hours before first lesson start date to cancel and receive a full refund (this does not include the sign up fee). After this point there will be no refund given for that month.
If you cannot make a lesson for any reason we do offer a catch up lesson policy. This is not guaranteed and is subject to spaces being available.
Serious Injury or illness – If a customer becomes seriously ill or has a serious injury and will not be able to attend lessons for a period of time (4 weeks plus), the next month paid for will be credited until the customer can return.